Dr. Richard Florida is a man who believes in something called the creative class. The creative class, according to the doctor, is the class which drives the economy and keeps the country ahead socially and technologically. He also believes in another class, the service class. This class basically caters to the upper class and does the unimportant work. It does not take much skill to be in the service class it does to be in the creative class, according to the Dr. Florida.
Florida, in no way, fairly represented the service class. Lecturer Stuart Tannock understands the hardships of being in the service class. He insists that those in the service class do indeed gain a certain lever of expertise and understanding in their specific line of work. Although being a cashier may look simple, it is a high stress, low paying job which not everyone could do. Cashiers, fry cooks, and janitors are all jobs that we might take for granted but also jobs that we most definitely need.
Personal experience sways my agreement with Mr. Tannock. Having been a waiter, I know the stresses the job can bring. Five tables, twenty people, not everyone is cut out for it. I enjoyed my bosses. My supervisor was always very helpful and taught me as much as she could in the two day training period. The job was fun, but hard. You are on your feet constantly, the kitchen is very hot, and people don't like waiting. The main thing I learned was to keep your cool in every situation. You mess up an order, apologize and do your best to fix it. Don't dwell on mistakes and always have a smile on your face. These basic principles I learned as a waiter are principles that I can take to every job throughout my life.
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